FREQUENTLY ASKED QUESTIONS

The answer is YES!
to all of the questions below

(with the exception of optional services and the Trial Version)

FREQUENTLY ASKED
QUESTIONS

  • Is it easy to introduce your system?
  • Does the system support entries from PCs, smartphones, or tablets?
  • Can I use the system without installing an application on my PC, smartphone, or tablet?
  • Can I request support from your Support Desk for questions about usage? (Optional: bilingual support via e-mail for employees)
  • Does your system support digital submission of application forms?
  • Is a free trial version available? Yes, for 30 days.
  • Do you support revisions to the Japanese tax rate, as well as, changes to Japanese laws and regulations?
  • Can multiple entities and organizations use this system?
  • Can HR monitor and track the entry status of each employee?
  • Are deducted amounts automatically calculated according to employee entries?
  • Can previous year’s data be carried over to the current year entry form?
  • Are employee entry screens included with navigation messages from the system?
  • Can HR broadcast messages to employees?
  • Can HR send individual messages to an employee?
  • Do employee entry screens support English?
  • Do message functions support English?
  • Does Support Desk support inquiries in English? (Standard for HR; optional for employees)
  • Are releases of new functions updated automatically?
  • Is support for Japanese law and regulatory changes and new functionality inclusive in the service fees?
  • Can Year-end Tax Adjustments (YETA) data be output in “csv” format?
  • Can employee information be imported?
  • Is an online HR manual available?
  • Does the online HR manual support English?
  • Is CVi certified under ISO27001, P Mark, and other security measures?
  • Is there anything we need to do in advance of the year-end tax adjustment procedure? Yes, but please note, In order to digitize your year-end tax adjustments, the employer must submit an application for approval to the Chief Tax Office for each jurisdiction in advance (an Application for approval of provision items to be described in the Withholding Tax Returns by electromagnetic methods). It takes approximately one (1) month from application to approval, so please apply before the end of August at the latest.